Fan Engagement
2 articles
SaaS & The Cloud
Ferrari uses IBM AI to boost F1 fan experience
Within hours of an F1 race concluding, Ferrari superfans can now read AI-generated summaries and dive into behind-the-scenes stories directly from their updated app, a collaboration between IBM and Sc
Sarah Chen·May 23, 2026
AI & Machine Learning
Spotify's 'Reserved' feature saves concert tickets for top fans
Spotify is launching 'Reserved,' a new feature designed to hold concert tickets for an artist's most dedicated fans, offering them access before the general public.
Jordan Adebayo·May 21, 2026